We have designed a methodology devoted to help clients revise their operating models without revolutionalising them. The framework of such methodology is essentially centered on assessments of the service quality and resources consumption in the productive cycle, evaluating their adequacy and proposing adjustments.
We deliver simple recommendations to improve the “As Is”
Analysis of internal organisation and FTEs dedicated to the services provision, outsourced or in house, aiming at checking the rightsizing, the correctness and completeness of the services governance.
Evaluation of the organisation “climate”, verification of the job descriptions and the roles occupied by employees in the concerned organisation, aiming at checking the right assignments skills / jobs and the level of commitment and motivation.
Evaluation of the existing IT architecture, aiming at checking eventual architectural constraints with regard to the client aspirations and its business architecture
End to end processes, including control processes, aiming at checking overall the coherence and consistency of the tasks performed.
Compliance of Service Descriptions and Service Level Agreements (SLA) to client directives, risk management policies and external regulations.
The budgeted IT project portfolio, with regard to the quality of the deliverables (time, cost, goals achievement) and how it matches the strategic needs of the client, specifically evaluating the internal evolutionary model.
Analysis of internal organisation and FTEs dedicated to the services provision, outsourced or in house, aiming at checking the rightsizing, the correctness and completeness of the services governance.
Evaluation of the organisation “climate”, verification of the job descriptions and the roles occupied by employees in the concerned organisation, aiming at checking the right assignments skills / jobs and the level of commitment and motivation.
Evaluation of the existing IT architecture, aiming at checking eventual architectural constraints with regard to the client aspirations and its business architecture
End to end processes, including control processes, aiming at checking overall the coherence and consistency of the tasks performed.
Compliance of Service Descriptions and Service Level Agreements (SLA) to client directives, risk management policies and external regulations.
The budgeted IT project portfolio, with regard to the quality of the deliverables (time, cost, goals achievement) and how it matches the strategic needs of the client, specifically evaluating the internal evolutionary model.